Verzendbeleid
Shipping Policy
Thank you for shopping with Cardboarder.
All orders are processed and shipped from Belgium.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed during weekends or holidays will be processed on the next business day.
Please note that processing times may be extended during product releases, promotional periods or live box break events.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on destination and package weight.
Estimated delivery times:
-
Belgium: 1–2 business days
-
European Union: 3–7 business days
-
International: 7–15 business days
Delivery times are estimates and may vary depending on the shipping carrier and customs processing.
Tracking
All shipped orders include tracking information whenever available.
You will receive a tracking number via email once your order has been shipped.
Live Box Break Shipping
Cards obtained through live box breaks will be shipped after the break has been completed.
Customers may choose to:
-
ship cards immediately, or
-
combine multiple break orders into one shipment where available.
Cardboarder reserves the right to consolidate shipments to reduce shipping costs and packaging waste.
Shipping Responsibility
Once an order has been handed over to the shipping carrier, responsibility for delivery transfers to the customer.
Cardboarder is not responsible for:
-
shipping delays caused by carriers
-
customs processing delays
-
lost or stolen packages marked as delivered
If a package is lost in transit, we will assist in opening an investigation with the carrier.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes or additional fees imposed by the destination country.
These charges are the responsibility of the customer.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at:
Include photos of:
-
the package
-
shipping label
-
damaged items
Contact
For shipping-related questions, please contact: